Corporate Authorised Representative:
Wisdom Wealth Services Pty Ltd ABN 61 612 590 959 trading as Wisdom Wealth Services is a Corporate Authorised Representative of Infocus Securities Australia Pty Ltd ABN 47 097 797 049 AFSL and Australian Credit Licence No. 236523 (Infocus).
The Wisdom Wealth Services website (“website”) is owned and operated by Wisdom Wealth Services having its registered office at Suite 2A/27 Orlando Street, Coffs Harbour NSW 2450.
By accessing this website, you agree to be legally bound by these Terms of Use and our Privacy Policy. These terms are governed by Australian law. Your continued use of the website constitutes acceptance of any updated Terms of Use.
The information on this website is intended for Australian residents only.
Any advice provided on this website is General Advice only and does not take into account your objectives, financial situation or needs. Before acting, consider whether it is appropriate to your circumstances. You should obtain and consider the relevant Product Disclosure Statement (PDS) or other disclosure document before making any financial decisions.
Information provided is for general purposes and should not be relied upon as personal advice. Every effort is made to verify accuracy; however Wisdom Wealth Services and Infocus disclaim all liability for errors, inaccuracies, or omissions.
Content is believed to be accurate at the time of publication but may not be current. You should check the date of compilation when relying on material. To the extent permitted by law, no responsibility is accepted for loss caused by reliance on the website content.
The website is provided without warranties of any kind. We do not warrant uninterrupted access, error-free operation, or freedom from viruses.
Wisdom Wealth Services complies with the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on this website for details regarding how we collect and manage personal information.
All material, design and content on this website is owned or licensed by Wisdom Wealth Services. You may not reproduce or commercially exploit the content without written consent.
We are not responsible for loss or damage caused to your systems, and you should take precautions against viruses or malfunction.
External links do not imply endorsement. We are not responsible for content on third-party sites. Linking to or framing this site requires written consent.
Providing high-quality service is important to us. If you wish to make a complaint about the financial services we have provided, please contact us on:
Phone: (02) 5626 5689
Or contact Infocus directly:
Phone: (07) 5406 5000
Mail:
The Complaints Manager
Infocus Securities Australia Pty Ltd
PO Box 1856
Sunshine Plaza QLD 4558
Email: ProfessionalStandards@infocus.com.au
Please provide full details of your complaint and how you believe the matter should be resolved.
Infocus will investigate your complaint and provide a written response within 30 calendar days. You will be kept informed if additional time is required.
If you are not satisfied with the outcome, you may refer the matter to the Australian Financial Complaints Authority (AFCA):
Phone: 1800 931 678
Mail: GPO Box 3, Melbourne VIC 3001
Website: www.afca.org.au
Email: info@afca.org.au
